Compliance
Refund policy
This policy explains how refunds are handled for Account Planning Tools purchases.
Digital products may include Pro features, digital templates, exports, saved plans or team workspaces.
Refund rights and cancellation terms may depend on the product type, access status, applicable UK consumer rules and business purchase terms.
If you believe a charge or subscription has been made in error, contact hello@accountplanningtools.com with the email address used for purchase and the relevant order details.
Approved refunds will be returned through the original purchase method where possible.
Questions about paid access can be sent to hello@accountplanningtools.com.
Contact
Questions can be sent to hello@accountplanningtools.com.